Settle down in one of 550 ultra-comfortable Junior or Preferred Club Suites, sleekly designed and replete with all the necessities, special touches, and ocean views that make relaxing so relaxing. An accommodation whose design inspiration comes the heavenly flavor of chocolate, elegance of marble, turquoise sea and Cancun’s mesmerizing sunsets.
All suites include:
- One king size or two double beds
- Jacuzzi tub for two
- Gilchrist & Soames bath amenities
- Marble floors
- Plush bathrobes and slippers
- Hair dryer
- Direct dial phone
- Cable TV
- Daily refreshed mini bar
- Electronic safe box that accommodates up to 13” laptop
- Electronic keyhole
- Alarm clock with MP3 / Ipod connector
- Air conditioning with individual climate control
- 24-hour room service
- Iron & board
Choose from our Junior Suite Tropical View, Junior Suite Ocean View or Junior Suite Ocean Front.
Guests that are looking for an enhanced level of service and amenities opt for our Preferred Club Suites.
Preferred Club accommodations include:
- Personalized check-in and checkout with concierge service
- Living room in Preferred Club Suites and Preferred Club Governor Suites
- Outdoor Jacuzzi on balcony in the Preferred Club suites
- Fine bath amenities
- Upgraded mini-bar and room service menu
- Pillow menu
- Access to Mercure Restaurant for à la carte breakfast
- Two 32” LCD TVs
- Complimentary in-suite Internet access and daily newspaper (English/Spanish)
- Preferred Club Lounge
- Access to the adults-only pool (Not exclusive to Preferred Club guests)
- Daily continental breakfast service in the Preferred Club lounge
- Afternoon hors d’oeuvres; exquisite desserts & fine liquors
- Complimentary computer access
- Secrets Box for private room service delivery
Select from four Preferred Club suite categories: Preferred Club Jr. Suite Ocean View, Preferred Club Suite Ocean View, Preferred Club Suite Ocean Front and Preferred Club Governor Suite Ocean Front.
* Eight ADA Junior suites, extra bed, and crib available upon request.